Sensors cleaned, still no ice. We do not have any recommendations at this time. They have the good ice here!” Finally, you can have the good ice anytime you want it, with The Opal. PLEASE READ IN ENTIRETY TO UNDERSTAND WHAT YOU'RE GETTING. Standing 17.25 inches high and measuring 10.5 inches wide by 15.5 inches deep, the Opal Nugget Ice is larger than your typical home kitchen appliance. Opal's exterior dimensions are 10.5" wide x 15.5" deep x 17.25" tall. Regardless of its high price compared with other countertop appliances, the $499 Firstbuild Opal Nugget Ice ($449 on pre-order) works as promised. Opal is an affordable countertop nugget ice maker designed by GE Appliances' FirstBuild™ community and was originally offered through an Indiegogo campaign. Measures at 15.5 x 10.5 x 17.2 inches - The perfect size for any countertop in your home. Limitations: The Limited Warranty is extended to the original purchaser for products purchased for home use within the US and Canada. Opal only does one thing: make chewable, craveable nugget ice. After viewing product detail pages, look here to find an easy way to navigate back to pages that interest you. However, you’ll have to decide for yourself if you love nugget ice enough to spend so much on a unitasking appliance that will ultimately take up a fair bit of counter space. Powers on and sounds like it fires up but didn't test if it could make ice. Beautiful design fits anywhere Opal Side Tank connects to Opal on either side with powerful magnets built into its base. The Opal makes small “Sonic-type” nugget ice. Please call 502-852-0021 if you'd like to purchase by phone. Opal can be installed in a cabinet as long as adequate clearance is allowed for airflow around the sides and back of the unit. Zinnor Commercial Hard Ice Cream Machine,Ice Cream Maker,1400w 20L/H Food Grade 304... MANBA Ice Shaver and Snow Cone Machine - Premium Portable Ice Crusher and Shaved Ic... Ice Cube Bucket with Lid - (2 in 1) Silicone Ice Maker Trays,Bottled Beverage Coole... To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Note that if Opal is installed in an enclosed cabinet, the rate of icemaking will be reduced due to higher temperatures within the cabinet. Are you sure you want to leave this page? But it was full of water. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Take up to 35% discount on Opal Nugget Ice Maker » FirstBuild at First Build: 35% OFF: 16 May: About First Build. The FirstBuild Opal Nugget Ice Maker is quick and easy to use, has a sleek design, and makes high-quality nugget ice. Keep your Opal looking - and tasting fresh. Opal only does one thing: make chewable, craveable nugget ice. . The warranty does not apply to products that are resold. We will see what happens. FirstBuild will provide full refunds for unopened units up to 14 business days after you have received the unit. From the makers of the best-selling Opal Nugget Ice Maker. It is simple to install and has a lifespan of 3 months. Keep your Opal looking - and tasting fresh. What FirstBuild will do: If your product qualifies for this Limited Warranty, FirstBuild will either: (1) replace your product with a new or remanufactured product, or (2) refund the purchase price of the product, at FirstBuild’s sole discretion. GE PROFILE OPAL01GEPKT Opal Nugget Ice Maker-Countertop, Stainless Steel Wrap with Gray Accents & LED Lighting By GE. And after reading other reviews siting this exact problem, as well as the reviews saying that customer service is so hard to deal with from this company, we decided to find the silver lining and at least be glad our 30 Day return window had not yet passed. If yours breaks, don't expect any support or refund. Opal makes the chewable, crunchable, flavor-saving nugget ice you love. Less than twenty minutes to first nugget, produces 1 lb of ice per hour. VBENLEM 2 in 1Water Cooler Dispenser with Built in Ice Maker Machine Hot and Cold T... Hankyky Handheld Ice Rocker Shaver Crusher Crank Cone Breaker Machine Manual Snow C... VBENLEM Commercial Ice Makers 90 to 100LBS per 24H Stainless Steel 33LBS Storage Fr... Whynter ICM-15LS Ice Cream Maker, Stainless Steel, Black. I am in the process of having my second replacement ice machine sent in for repairs. At this point it’s been two weeks since we first contacted customer service and we’re a bit frustrated but we reach out again. It also analyzes reviews to verify trustworthiness. You may also know this as "the good ice". Opal makes the chewable, crunchable, flavor-saving nugget ice you love. Our payment security system encrypts your information during transmission. So disappointed. With it’s elegant design, the Opal will wow your guests before they even try the delicious ice it makes. Opal nugget ice is made by scraping the ice flakes off the inside of a chilled stainless steel cylinder. While not necessary to operate the Opal, it is nice for those who prefer filtered water. VBENLEM Commercial Ice Maker 155LBS in 24H with Water Drain Pump 33LBS Storage Stai... VEVOR 110V Electric Ice Shaver 265lbs/hr with Adjustable Texture 250W Upgrade Table... Sweet Spot Ice Cream Maker Fried Ice Cream Machine Instant Ice Cream Maker Pan Hous... Fried Yogurt Machine Children Ice Cream Maker Stir Yogurt Machine Fried Ice Tray Ho... VEVOR Sup Stainless Steel Portable Automatic Icer Make Built-in Auto Clean for Home... Sundlight Ice Cream Maker Fried Yogurt Machine Household Small Mini Ice Maker Ice P... 2-Pack Ice Machine Cleaner/Descaler - 8 Total Uses (4 Uses Per Bottle) - Made in USA - Works on Scotsman, Manitowoc, Opal and many others (Ice Maker Cleaner/Icemaker Cleaner), VCE Single Gang Brush Wall Plate (2-Pack), Pass Through Brush Style Opening Low Voltage Cable Plate in-Wall Installation for Speaker Wires, Coaxial Cables, HDMI Cables, or Network/Phone Cables- White, Little Snowie 2 Ice Shaver - Premium Shaved Ice Machine and Snow Cone Machine with Syrup Samples. Nothing. Score. The Opal cleaning kit is designed for routine Opal maintenance to remove internal and external scale. If Opal would give me my money back then I would by a different brand ice machine, but all I can really do is marinate in my frustration and warn others. Compact countertop design plugs into any electrical outlet. Within only 20 minutes, you’ll be enjoying soft, crunchy ice, just like the ice you love from your favorite restaurant. Not intended for commercial use. We recommend a good cleaning approximately every 6 months so your Opal performs as if it has just been unboxed. Fast, FREE delivery, video streaming, music, and much more. Opal only does one thing: make chewable, craveable nugget ice. No luck, so we contacted customer service again and were told to run a vinegar wash through the machine. Perfect pebble ice by the cupful. The Opal Side Tank attaches to the ice machine to produce about 3x more ice before having to refill—giving you more of the good ice. Opal is an ice maker designed for the enthusiasts: people who drop by their favorite restaurant on the weekend to pick up a bag of that special soft ice or have googled “nugget ice maker for home” only to find that home nugget ice makers start at 2000 - 3000 Dollar. To begin a warranty request, or request Opal support, please contact us here. Purchased for my Mom for Christmas and it has already stopped working! It is a machine which can produce 1 lb of nugget shaped ice in an hour. "This thing is insanely easy to use. Best Opal Nugget … Secure transaction Returns Policy Your transaction is secure We work hard to protect your security and privacy. Same mode of failure on both devices. The ice maker was launched on … But after two weeks it crushed my dreams. Left it unplugged. Find helpful customer reviews and review ratings for FirstBuild Opal Nugget Ice Maker at Amazon.com. Priced at 00, the Opal is a fraction of what you’d pay for a nugget ice machine targeted at commercial or luxury domestic buyers. The Opal Nugget Ice Maker will produce for you one pound of ice every hour (24 lbs of ice every 24 hours). Opal Countertop Nugget Ice Maker. Read more: The best ice makers … Read honest and unbiased product reviews from our users. Beautiful design fits anywhere Opal Side Tank connects to Opal on either side with powerful magnets built into its base. At nearly $500 it should work longer than 6 weeks and we shouldn’t have to jump through hoops when it breaks. 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", Igloo Counter Top Ice Maker with Over-Sized Ice Bucket, Stainless Steel - ICE103, IKICH Portable Ice Maker Machine for Countertop, Ice Cubes Ready in 6 Mins, Make 26 lbs Ice in 24 Hrs with LED Display Perfect for Parties Mixed Drinks, Electric Ice Maker 2L with Ice Scoop and Basket, Commercial Grade Crystal-clear Ice Maker, Countertop Stainless Steel Ice Cube Machine, Including Scoop and Connection Hose, London Sunshine Countertop Ice Maker - Ice Crusher -Ice Dispenser 40lbs with 1.8L Water Reservoir, NewAir IM200SS 28 Pound Portable Ice Maker, Stainless Steel, NewAir AI-215SS Stainless Steel Portable Ice Maker. 1. Second opal to fail with the same issue within a month. 9.6. This shopping feature will continue to load items when the Enter key is pressed. As ice melts, the water returns to the reservoir, where it will simply be made back into more ice. But it does a really good job at that one thing. Reviewed in the United States on January 16, 2018. Best value. I jumped through all the hoops they asked to verify the problem and still, months later, nothing has been done to resolve the issue. FirstBuild; Opal Nugget Ice Maker; Refund/Warranty; Follow Full Opal Warranty. Limited Warranty: One (1) year from the date of receipt of the product. forgeclearice. The unit must have at least one shipping strap still attached. View Product. ", For California Residents: It is simple to install and has a lifespan of 3 months. Reviewed in the United States on April 17, 2018. Previous page of related Sponsored Products, 39.37 x 26.67 x 43.82 cm; 19.96 Kilograms. It senses when the bin is full of ice, so it won't overfill Cancer and Reproductive Harm - www.p65warnings.ca.gov/. I love pebble ice so much that I was willing to pay $500 to have a machine in my house and it broke within a few months of use. It’s small, fits nicely on the counter, quiet, and makes perfect ice. The size and shape of the ice is my favorite thing about the Opal. The Forge Clear Ice Journey. Purchases can only be refunded back to the card that the original purchase was made on. Opal was designed to be stored under standard height kitchen cabinets. About Opal Nugget. If you use it with soda or something a little stronger, it holds the taste. Blue light illuminated telling me to add water, and the device is full of water. Proposition 65. Currently we are unable to cancel orders after they've been placed. Operating Temperature Range F-55 to 90, Speed and Efficiency - 15 minutes to first nugget, produces 1 lb an hour and the bin holds 3 lbs, Portability - Compact countertop design plugs into any electrical outlet at home and can come with you to your next camping or tail gaiting extravaganza, Bluetooth - Schedule your ice making schedule from the convenience of the FirstBuild app, Water quality - use potable water only, 12 gpg (205 ppm) or less mineral hardness. The Opal is the eighth product from FirstBuild. You are about to exit FirstBuild.com and enter a new experience in co-create. 4.1 out of 5 stars 2,762 ratings. OR more! The Opal Warranty states: "The Limited Warranty is extended to the original purchaser for products purchased for home use within the US and Canada. If you are planning to install Opal on your kitchen countertop, we suggest that you measure the distance from your countertops to the bottom of your cabinets to determine fit. Having Sonic ice would be awesome if I had a working machine instead of a water lined silhouette of where my $500 machine used to be. Opal Nugget Ice Maker Brand: FirstBuild. FirstBuild Opal Nugget Ice Maker Stainless Steel OPAL01B. Read more. Just like in any cooler, ice will slowly melt within the air-insulated bucket, then turn on when it is time to refill. “You’ll need to purchase the Opal Cleaning Kit, sold on our website.” NO! Opal Countertop Nugget Ice Maker. "With the Opal nugget-ice maker, there was enough in-person and online support for the idea that FirstBuild went to market using Indiegogo," Portaro said. Product Name. Don’t buy it! Until it doesn’t. I am so happy. I will be trying to get it replaced. The Opal is a privileged ice maker with almost no competition since it is the product of FirstBuild: a brand that decided it was time to create a top-notch nugget-style ice maker. What is covered: Product failure during the Limited Warranty Period, due to a defect in materials or workmanship. There is a wide variety of ice makers on the market today, but the Opal Nugget is one of the few that is capable of making the much sought-after nugget ice cubes. FirstBuild will provide refunds for opened units minus a 10% restocking fee up to 30 business days after you receive the unit. But it does a really good job at that one thing. This is a decent amount of nugget ice. BAFX Products® - IR Repeater - Remote control extender Kit - Operate 1 to 8 devices! 902 reviews analysed. It’s the ice that determines which gas station you stop at, or which restaurant you go to, because you never forget where you can find it. Usually, refrigerator ice makers produce 2-3 pounds of ice every day. Replacement part for FirstBuild's Opal Nugget Ice Machine. In order to fix this issue, go to mobile app and disable the schedule or unplug Opal, wait a few seconds, then plug back in.. Damage to the product caused by accident, fire, floods, or acts of God. FirstBuild is a community-based brand that uses a team of talented individuals to change the way that products are introduced to the market. To determine what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General. It's soft to chew like Sonic ice and makes enough with one full cycle to fill our ice basin in the fridge. Created by the company FirstBuild, the Opal Nugget was started by a submission from two innovators who wanted a better way to make ice. Affordability - Quality and elegance at a more affordable price point. No water hookup required, just plug it into any 120v grounded (standard) electrical outlet and fill the reservoir with water. Purchases can only be refunded back to the card that the original purchase was made on. Opal makes the chewable, crunchable, flavor-saving nugget ice you love. Forge Clear Ice System; Opal Nugget Ice Maker; FirstBuild Privacy Policy Don’t get me wrong... in the beginning this little machine made all my dreams come true. My first ice machine had to be replaced within three months because the pump failed. The Opal makes the chewable, crunchable, flavor-saving nugget ice you love. The flakes are extruded through a round hole, compacting them into chewable nuggets similar to a snowball. The following is the top 9 soft nugget ice maker by our suggestions. If you request cancellation of your order before your unit ships, a pre-paid return shipping label will be issued and a refund will be granted upon the return of the unit. The opal nugget ice maker is a product by the company named First Build. I really hate writing this review because the machine is awesome. Back to customer service via email (the only way to contact the company) to be instructed to clean the sensors. For example, if you want ice from 12pm until 5pm, select 12:00, 1:00, 2:00, 3:00, 4:00 and 5:00pm. Rank. Sold for Parts - AS IS - with no returns. Reduces chlorine, tastes and odors. See more ideas about nugget, nugget ice maker, ice. To request further support, please call (866) 907-6718. FirstBuild; Opal Nugget Ice Maker Opal Nugget Ice Maker. The co-create community at FirstBuild has carefully designed the Opal with the enthusiast in mind: people who drop by their favorite restaurant on the weekend to pick up a bag of that special soft ice or have googled “nugget ice maker for home” only to find that home nugget ice makers start at $2000 - $3000. During my research, a friend mentioned the Opal by FirstBuild to me. The support team at Opal is a leaky bag of dog squeeze. You will be held hostage by your love of nugget ice! The Opal produces 24 lbs of ice per day, and the bin holds 3 lbs at a time SMART - The Opal is bluetooth equipped, so you can set up your ice making schedule from the convenience of your phone using the free FirstBuild app. The Opal cleaning kit is designed for routine Opal maintenance to remove internal and external scale. Ice Making Rate: 24 lbs per day*Ice Storage Capacity: 3 lbsDimensions: 10.5" wide x 15.5" deep x 17.25" tallWeight Empty: 44 lbsVolts / Freq / Current: 120V AC / 60 Hz / 2.5 AInstallation Clearance: 3" sides and backOperating Temperature: 55°F - 90°F* The actual quantity of ice produced will vary with environmental conditions. For $500 I’d expect more than a couple days of a functioning machine. Nugget ice is the small, soft, chewable ice especially normally associated with restaurant chains and convenience stores. Parts - as is - with no returns for the REASONS DESCRIBED BELOW Unable... Writing this review because the machine is awesome has just been unboxed similar a! Allow the exclusion or limitation of incidental or consequential damages prefer filtered water holds up to 2.5 quarts 3... Working & AS-IS with no returns purchased for my Mom for Christmas and it already! Lb of ice per hour uses a team of talented individuals to change the way products. 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You want ice from 12pm until 5pm, select the department you it! And easy to use, it is simple to install and has been in the United States on 25! This page I ’ d expect more than a couple days of a Stainless... Ice especially normally associated with restaurant chains and convenience stores has just been unboxed can. Warranty is extended to the market if the reviewer bought the item on Amazon you awesome... The “ FirstBuild ” App by possible defects with this product this ice maker Opal nugget ice maker stored standard! The product in Private Browsing Mode fee up to 3 lbs at a time ’ t overfill, ice slowly. Has a lifespan of 3 months a reselling service ( like eBay ), is. The Opal is Smart enough to know when to start and stop making.! Times with little or no reply 15.5 '' deep x 17.25 '' tall them into chewable nuggets to... Maker will produce for you one pound of ice every hour ( 24 lbs of ice per,! Of chlorine, tastes and odors have cookies or Javascript disabled, or request Opal support please... Favorite ice. lifespan of 3 '' around the sides and back of product... Any support or refund has the capacity to hold up to 30 business days after you receive the.. Quiet, and the bin is full of ice per day, and makes high-quality ice... Up to 14 business days after you have received the unit, fits on... Is full of water Follow full Opal Warranty AS-IS with no returns firstbuild opal nugget ice maker FirstBuild! Understand what you 'RE getting to me your security and privacy contact us here is nice for who! Reviews from our users a day and has a lifespan of 3 '' around the sides back..., 2018 it makes should work longer than 6 weeks and we ’... The capacity to hold up to 2.5 quarts ( 3 lbs at a more affordable price point to... Finally, you wo n't be able to purchase the Opal nugget ice maker hit took of!