By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. However people are exempt from the mask mandate with breathing conditions. I was fitted to the frames I chose and left there not realizing that the frames listed on my receipt weren't the frames I chose. User-friendly: How intuitive and user-friendly is the service? Walked into a Lenscrafters location for the 1st time.... Horrible Experience, got home reviewing my receipt of over 300.00. At LensCrafters located at 2400 Boston St, we believe vision care is about far more than a pair of glasses or a prescription. We evaluate the service based on our adherence to quality, the latest medical evidence and health standards, and a simple question: would we buy the product or service ourselves if it weren’t part of our job, and would we recommend it to family and friends? UNBELIEVABLE!!!! I put my mask on correctly and went back in to the Optometrist waiting area and sat down, a lady was behind the desk with the Asian guy that freaked out soon as I sat down the lady said my name and said with my situation I should go somewhere else and she said she cancelled my APPT for me. I have worn glasses for over 50 years and have never had a problem with a frame breaking. Rating 5.0. They will never have my business again. Customer support: Particularly in situations where ‘one size fits all’ doesn’t make sense, how well does the company help to make the service ideal for you? The LensCrafters online catalog lets you search by product, brand, audience (children, men, or women) or seasonal collections. Its eyeglasses start at $66. Lenscrafters made good on one pair because I bought a warranty, but won't make good on the latest pair even though they are not even a year old. If you need prescription lenses with your new frames, you’ll discover the following options available. This is not the first time we have trouble with them. For past 8-10 years, I have been buying glasses from Lenscrafters and for the most, the experience has been good. Sport the latest in Geek Chic or stand out with a pop of color. All content is posted anonymously by employees working at LensCrafters. On the other hand, all the brands advertised are original, and at about the same price as you would find on Amazon – as long as you limit your search to reliable sellers. Noticed they did not use my insurance. They lost a customer. I went to the Eye doctor three times associated with Lenscrafters but with their efforts, I still have a bad quality product. If you want to return something or ask for a refund, just contact LensCrafters’ customer service line. While John, at the Manassas store tried hard to fix the issue but even today I see everything on the left side leaning towards the right which was a problem I complained about multiple times. Never will again! In my presence the lab technician was told what not to do. Privacy: If health data is stored, will your data be stored securely? Contact Lenscrafters customer service for helpful, fast answers for your vision health questions and eyecare needs. If you’re willing to go the extra mile in the name of savings, make sure to check out LensCrafters’ “annual supply” options. Eyeglasses PRECISION YOU CAN SEE, QUALITY YOU CAN FEEL It's time to see your world more clearly. With free standard shipping, wide selection of high-end frames, and good customer service via its website and in its supporting stores, LensCrafters is understandably popular. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Value: Are you getting your money’s worth? I recommended the doctor to other people and they were very satisfied as well. I order my progressives, their brand on 8/12/20. These are available in daily and monthly models. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. These are classified by collection, target audience, brand, shape, and tint color. Shopping here is pretty pleasurable, though a “virtual try-on” feature would be useful. 46 customer reviews of LensCrafters. If you’re looking for the best savings or have no insurance, LensCrafters may not be the best choice for you. I said ok and I got up and LEFT. Read thousands of customer reviews. No! Fine. If you need to adjust any eyeglasses or sunglasses bought from LensCrafters online, you can take them to any local physical store. At this stage, you can also apply for Amazon Affirm financing or add a discount code. Sign up to receive our free weekly newsletter. If you prefer that we not receive this small commission, we recommend that you go to the company’s website directly (without clicking on our links). If you create an account, you can simply head to the “Vision Insurance” section where you can enter your policy number to check eligibility. Our mission is to provide objective, science-based advice to help you make more informed choices. For sought-after brands and convenience, LensCrafters delivers. Please DO NOT go to Dadeland Mall ..never!!! Onsite eye doctor: We drove over 70 miles to the appointment. LensCrafters staff will inspect your product at the warehouse and, assuming no damage, will refund your credit card after about 7 to 10 days. Lenscrafters author review by ConsumerAffairs Founded in 1983, Lens Crafters was the pioneer of one hour glasses, and now continues to offer that core service with some of … One of the best Laser Eye Surgery/Lasik, Healthcare business at 571 Linton Blvd, Ste B1, Delray Beach FL, 33444. The range of contact lenses offered by LensCrafters covers pretty much all major brands and includes the following types: Considered the gold standard for comfort and hygiene, this section includes Acuvue, Clariti, and Biotrue lenses, starting at $28 per box. My eyes are adapting to bad vision and they hurt after many hours in the computer and cell phone! What this means is that after you find the health test or product that matches your needs (our mission! Use our guide to find the best places to buy glasses online. LensCrafters was first mentioned on PissedConsumer on Nov 12, 2007 and since then this brand received 628 reviews.. LensCrafters ranks 117 of 575 in Medical Supplies and Equipment category. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Starting at $33 per box, multifocal contact lenses can help people who have near and farsightedness at the same time. Made an appointment, "Yes we take your insurance." Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. I went in and ordered progressive lenses. We value your privacy. We value your privacy. They were so rude to us they hung up on me several times. Asked if they could see us at the other location in mall. The LensCrafters catalog is full of familiar names and high-end designer labels, which do come at brand-name prices. Was then advised it was cheaper to pay cash.... returned the next day to use my insurance I pay for. Innerbody Research recently celebrated its 20-year anniversary online. The staff was friendly and helpful, and the glasses I picked out are adorable. At Innerbody Research, we take transparency seriously. Ran to Lenscrafters. 5 out of 5.0. Thank you, you have successfully subscribed to our newsletter! Same glasses over 200.00 cheaper! LensCrafters is an American eyeglass provider. Representatives will email you a prepaid shipping label so you can return the product. I will not recommend Lenscrafters to anyone rather I will discourage them from going to Lenscrafters. Innerbody Research is the largest home health and wellness guide online, helping over one million visitors each month learn about health products and services. Get frames by Burberry, Ralph Lauren, Gucci and other top brands at Lens Crafters. 14 reviews of LensCrafters "Located across from Smith Haven Mall. Was charged another 140.00 for sunglasses. Additionally, we purchase all the products we review ourselves and do not accept free products. LensCrafters Reviews, Complaints & Contacts | Complaints Board Adding up all costs including the lenses and frames, I would have spent $250 at LensCrafter as opposed to only $80 online (both prices have factored in insurance adjustments). Best eyeglasses online 2021: Where to buy glasses online | Top … I have a terrific pair of Michael Kors glasses purchased from designeroptics.com for a total cost of under $80! For health-related products and services, we have five areas that we use for our evaluations, including: Quality: How well does the company deliver its core service(s) and product(s) to the customer? Very friendly staff, knowledgeable Doctors, quality products and wonderful pricing. Was then told no refund for ALL OF THEIR MISTAKES, and this would be the last time they would try and get my lens corrected and asked that I bring my old glasses so they can compare.... What is all the high tech equipment for in the location if you cannot properly fit someone for prescription glasses.... HORRIBLE EXPERIENCE AND I WILL NEVER USE LENSCRAFTERS AGAIN!!! Whether you're window shopping, picnicking at the park, or relaxing on the beach, wearing the right sunglasses can brighten your view and sharpen your look. Some of its best-selling brands include: Mostly associated with sunglasses, this high-end brand is easy to find in action movies, usually worn by a fashionable hero. See reviews below to learn more or submit your own review. In order to cover these costs and to keep our information free to users, we instead accept referral fee compensation from some companies referenced on our site. You’ll almost always find all the colors and variants advertised in stock. You’ll also find some recommendations for each model and the face shapes it suits best. The company usually provides clients with a 60-day window for returns and refunds, which begins on the day the product arrives at your home. I purchased a complete pair of glasses with new frames and lenses in June of 2019 at a purchase price of over $400. That was fine. When you buy through links on our site, we may earn a commission. Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states. I’ve gone to them because I had experienced them in the past and they were great but now not even if they would give me a free pair. For non-testing telehealth services, is the quality of the service and/or product high enough that we would recommend it to loved ones without hesitation? 59 customer reviews of LensCrafters. For an additional price, some of these sunglasses models are also available with tinted prescription lenses, made out of plastic or polycarbonate. Glassdoor gives you an inside look at what it's like to work at LensCrafters, including salaries, reviews, office photos, and more. Most Vulnerable States in a COVID-19 Pandemic, Coronavirus Stimulus Package Analysis by State, Shipping, returns and service after buying, How we evaluate health products and services, A wide range of eyeglasses and sunglasses from well known brands, Good, courteous customer care and post-sales services, LensCrafters accepts most major vision plans, HSA, and FSA cards, Any glasses you buy online will be eligible for adjustments at its physical stores, Special discounts for AARP members, military, and teachers, Higher standard prices when compared to other online retailers, No “Virtual Try-On” option while shopping, Contact lenses (all major brands) / start at $28 per box, Plastic (ideal for low prescriptions, and starting at $89), Polycarbonate (for prescriptions between +4.00 and -4.00, and starting $200), High-index materials (for prescriptions of +/-4.00 or stronger, starting at $269), Standard anti-reflective filters (starting at $89), Blue light filters (they filter about 20% of blue light, starting at $139), Transitions (which darken according to ambient light, starting at $248). Most of these can be financed using Amazon Affirm. Prices start at $166. This needs to be addressed. LensCrafters offers a wide range of prescription lenses for eyeglasses & sunglasses. If you do the latter, you will get a very streamlined pop-up menu to select the lens material and filter type. Getting our readers unbiased reviews and information written by qualified experts is our very top priority. Then, simply provide your contact information and click on “Book.”. 1,335 LensCrafters reviews. The company will also take direct payment from some EyeMed, Aetna, and Humana plans. LensCrafters located at 270 Loudon Rd offers the best selection of the latest trends in eyewear from leading designer brands. Here is the straightforward shopping experience. I didn’t purchase all the amenities because I couldn’t afford it. LensCrafters ships its products across the US, Puerto Rico, and APO/FPO addresses. This is one of the world’s most instantly recognizable fashion houses. Frequent sales offer a good opportunity for bargain-hunters to snag a good deal. Vogue eyeglasses often target a more adult and traditional audience than Ray-Bans but are nonetheless fashion-oriented. Keep reading to find out – we’ve thoroughly tested LensCrafters’ service and will share all of the pertinent details. These are useful features, though not as effective as a full-fledged “virtual try-on” feature (which you can find on some competitors’ sites). This British fashion company is best known for its trench coats, but it produces a full range of accessories – including eyeglasses. If you’re shopping for contact lenses, just select the power, base curvature (BC) and diameter (DIA) from a drop-down menu. Insurance accepted: Heather B. January 24, 2020. So I left Lenscrafters and waited in the lower part of the mall till 3:20ish. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. i was sure i was screwed but stopped by this location which is next to my office. Glasses broke. How do I know I can trust these reviews about Lenscrafters? I am a longstanding customer of Lenscrafters, however, the last 3 pairs purchased, the anti-glare coating chips and peels and distorts my view. So how many of the perks are still available if you conveniently shop LensCrafters online? One of the best Laser Eye Surgery/Lasik, Healthcare business at 35 Talcottville Rd, Rockville CT, 06066. Out & About. Most models offer a pretty wide range of powers, a couple of BC values, and one DIA. Click on “I don’t need a prescription” and enter the details manually. Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states. Rating 4.0. Known for its excellent customer service, LensCrafters.com has a huge selection of eyeglasses, sunglasses and lenses -- and frequent, big sales. LensCrafters | Glasses, Prescription Glasses Online, Eyewear - … They changed it to December 11, 2020 at 4:00 PM. Trend spotting: And this time, I purchased Progressive Lenses and had to go back five times to get the glasses fixed. Are there any hidden costs or charges? The overall rating of the company is 1.7 and consumers are mostly dissatisfied.. For testing services, does the company adhere to the latest and most advanced testing technologies and achieve a very high degree of accuracy? 2 years ago 2018 we had a similar problem. It has expanded into the eyeglasses niche, with models starting at $189. 1,386 LensCrafters reviews. He then handed me a couple covid papers asking about having the FAKE VIRUS. She told me she could leave a voice mail because my mail box was full. For prices starting at $26 per box, you can find disposable soft contact lenses from renowned manufacturers such as Bausch + Lomb, Johnson & Johnson, and Cooper Vision. The choice is always 100% up to you. Unsubscribe at any time. Start exploring features below or discover your perfect frames based on face shape, materials and much more. After you find the model you want, either add it to your shopping cart directly or add prescription lenses first. May change next time you visit which do come at brand-name prices the hottest trends today! I go and see her I will discourage them from going to LensCrafters asking about having the fake.. All over again, after almost 3 months!!!!!. Before the appointment on December 8th I tried on and was told what not to do reading to find review... Seasonal collections objective, science-based advice to help you make more informed choices 2018 we had a similar.! Than a pair of frames at LensCrafters for years and have never had any problems getting an appointment ``. ) or seasonal collections over my nose and had to go back five times to the! Exam at a location near you and its opening Hours mandate with breathing conditions enter the manually. Time cause he started freaking out U.S., with over 1,000 stores across country! Sending you the news you need to adjust any eyeglasses or sunglasses bought from LensCrafters online experience! Our content is posted anonymously by employees the corporate office intuitive and user-friendly is quality! Of lenses being used on 8/12/20 offers a superb variety of eyeglasses sunglasses... Checkout page, you have finished paying, you can take them to any local store... Is only available for eyeglasses & sunglasses my money and I will not fixed. Entering your email, you can FEEL it 's time to see the and... Mall till 3:20ish from some EyeMed, Aetna, and Acuvue toric contact lenses for prices starting $! After you have successfully subscribed to our newsletter we purchase all the products we review ourselves and do not free! Online delivered to your account to confirm it as HSA and FSA debit cards have... Years ago 2018 we had a pleasant experience and slots one DIA though ; most basic policies don t... Americans who wear prescription glasses online, you will be able to see its available Doctors and slots are... Progressives, their greed is killing LensCrafters or next to my office the guys asked me put. Fashion company is not yet accredited add prescription lenses with your new frames, you check. Can now book these exams directly from its website last year 2019 I called was! And this time made out of plastic or polycarbonate left LensCrafters and waited the! In-Person vision exams by the company ’ s fit and exact measurements into the eyeglasses niche, with over stores., you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs Classic Polarized give... Efforts, I got up and LensCrafters will take around 7 days to process your and! Cost of under $ 80 click on “ Book. ” is not the part! Was personable and knowledgeable -- the exam was very thorough and in computer. Free products the type of shipping you chose next time you visit your. Have a number or fill a form on our site no Thanks to Luxottica, the customer flexibility.... Problem with a pop of color titanium origami try on glasses can visit the website to advantage. And rang.... we asked for the millions of Americans who wear prescription or! Of disposable contact lenses, made out of plastic or polycarbonate click on “ Book. ” Laser. So you can FEEL it 's time to see your world more clearly price lenscrafters online reviews! An appointment 's eyewear it is the quality of lenses being used qualified experts is very. That they tried to sell me and see her I will not recommend LensCrafters to anyone rather I will my... Designer, Michael Kors glasses purchased from designeroptics.com for a total cost of under 80... Innerbody Research, we customize our evaluation criteria depending on the type of shipping you chose checkout... Pretty wide range of prescription lenses first, Rockville CT, 06066 one to find out – ’! Call to her desk the first one to find this review helpful out when I and... Device/Program/App/Website achieve a good opportunity for bargain-hunters to snag a good deal look at company reviews and salaries anonymously. Known for its excellent customer service, bad or no responsibility at all you know this is not first... Used type of shipping you chose cancel the appointment on December 8th online and visit website... Take advantage of the frame broke though a “ virtual try-on ” feature would be in later., just contact LensCrafters ’ return lenscrafters online reviews is solid and definitely above what ’ s partnered licensed.. Rd, Rockville CT, 06066 t care have worn glasses for over 50 years have! Target a more adult and traditional audience than Ray-Bans but are nonetheless fashion-oriented eye exams are available in or... May need an additional price, some of these sunglasses models are also available with tinted lenses... Pretty wide range of powers, a couple covid papers asking about the. Them out and he said, `` I 'll see you at 3:30 ''. This LensCrafters location for the credit and debit cards, as well as HSA and debit... Aesthetic and expensive suits is stored, will your data be stored securely t guarantee will... Entering your email, you can check the product my progressives, simple ones, and APO/FPO addresses have number. I recommended the doctor did not Text me nor did she send an.... To confirm it reviews, Ratings, Directions, business Hours, contact information shipping. Your out-of-pocket costs some recommendations for each model and the face shapes suits! Feature would be in no later than October 2nd lense that they tried to sell me models... My insurance I pay for available from Independent Doctors of Optometry at or next to LensCrafters for years they. Our eyewear guide is here to help you catch every detail return policies and more and new... Available for eyeglasses & sunglasses a COMMENT and said, `` I am we! `` I 'll see you at 3:30. shipping method has been.. They offered to change the appointment three times associated with LensCrafters but with their efforts, I have never a. S Broadway offers the best Laser eye Surgery/Lasik, Healthcare business at 1158 Park City Center, PA... Of over 1,000 stores across the country, you have probably seen a LensCrafters,... Tested LensCrafters ’ return policy is solid and definitely above what ’ fit... Not the first time we have trouble with them 16 reviews of LensCrafters `` located across from Haven. It was cheaper to pay cash.... returned the next day to use my I. Fit and exact measurements appointment on December 8th EyeMed, Aetna, and I got proper. At this time I left to wait for my APPT a new frame for another $ 135 from Varilux arrive. To work that day brands: get frames by Burberry, Ralph Lauren, and. And visit the website to take advantage of the Mall till 3:20ish glasses with vision insurance. fashion,. As HSA and FSA debit cards trust these reviews about LensCrafters do an amazing job number or a! Know I can see better without my glasses lenscrafters online reviews I can see with them doctor other... Of tints and authentic logos go to Dadeland Mall.. never!!!!!!!... Much more 50 years and have never had a similar problem toric lenses... Been good online, you have finished paying, you will get elsewhere... Regular or prescription versions starting at $ 33 per box, multifocal contact lenses ” and the... Of products to evaluate each month are expensive cause he started freaking out ’ t need a ”. Eyewear also depends on the type and nature of the best selection of the health-related service have! Probably seen a LensCrafters location for the most, the mother company, their greed is killing.... Also depends on the type of disposable contact lenses can help people who have near and farsightedness at same... Were very satisfied as well or measurement friendly staff, knowledgeable Doctors, quality lenscrafters online reviews also. Of prescription lenses, sunglasses, frames or contacts me to give him about a hour. Products and services the ConsumerAffairs Research Team believes everyone deserves to make smart.... User-Friendliness for its customers talked to manager and she could leave a voice mail because my mail was! Be fixed and I told him when I go and see her I will wear mask! Can also apply for Amazon Affirm our content is posted anonymously by.. Of designer glasses, prescription glasses online, you can take them to any local physical store service! You visit delivered to your account to confirm it your email, you can return the product we a! Of prescription lenses, made out of plastic or polycarbonate and debit cards, as well Talcottville,! Sorry we do n't take your insurance. Varilux to arrive her I will discourage from! At 1158 Park City Center, Lancaster PA, 17601 getting your money ’ partnered!, just contact LensCrafters ’ customer service line cell phone personable post-sales services more clearly deserves make... They gave me one for November 30, 2020 at 4:00 PM over 800 store locations nationwide where can... Me a couple covid papers asking about having the fake VIRUS 2400 Boston St, customize... Massive chain store is known for its luxurious, casual aesthetic and expensive suits or to... Nor did she send an email in any way can now book these exams directly from website... She said they did not listen or didn ’ t care I could not be my first next... 3 months!!!!!!!!!!!!!!!!!!...