If so, it must be the reason why you now have a black screen. In his spare time, he religiously watches professional wrestling and finds solace in listening to '80s speed metal. Just turn to your keyboard for this. Disconnect from the net by unplugging your Ethernet cable and turning off any wireless adapters. To help you find your ideal certified used Ford vehicle, Ford is partnering with Autotrader to bring you the Ford Blue Advantage website. googletag.cmd.push(function() { googletag.display('snhb-sidebar_3-0'); }); Welcome to Help Desk Geek- a blog full of help desk tips for IT Professionals and geeks. Dealer said they can try to reflash and update. Help Desk Geek is part of the AK Internet Consulting publishing family. Yesterday morning I turned on my nano (black, second gen) and the screen lit up white, but nothing displayed. Troubleshooting Tips When Bluetooth Doesn’t Work On Your Computer Or Smartphone, What is Hiberfil.sys and How to Delete It in Windows 10, Instantly Remove Backgrounds from Images using AI, 4 Situations When Live Location Sharing Could Save a Life, How to Disable Touch Screen in Windows 10, How to Fix a Video TDR Failure BSOD Error in Windows 10, 5 Ways Google Drive Desktop Can Keep You More Productive, How to Remove Audio From Video on Windows and Mac, How To Use Google Tag Manager To Analyze Your Website Traffic, Zapier Free Plan Features: What You Get and What You Don’t. A possible cause of a black screen issue is that the setup process during a Windows 10 installation is not yet complete. If your Galaxy runs with low memory space, you can try this method to fix the Samsung black screen by removing cache partition under the Android recovery mode. There, choose your display adapter. Check your my Ford account. My car is over 5 years old and it is still there. But with it, at least your computer will tell you that there’s something wrong. I see this was a common issue with previous years and Ford extended the warranty on the APIM with Customer Satisfaction Program 12M02. Make sure you call Ford and mention Customer Satisfaction Program 12M02 and let them know you know of others having this same issues on the 2015 and say this program should be extend to cover the 2015 since it is the same exact problem. Almost $1000 to replace at dealer. Step 2 Wait until the Apple logo appears on the screen. This leaves me without radio, seat heaters or steering wheel heat. If you have an account, sign in now to post with your account. Moto z Play Black Screen of Death 2018-03-02, 18:42 PM . We only send useful stuff! Just experienced the APIM death last week while my 2016 energi was actually at the dealership for an oil change, thankfully my car's 20k mi meant I'm still under basic warranty, but just thought I'd add another incident to the growing list. Might as well buy an OBDLink MX programming tool and search junk yards and Ebay for Sync3 APIMs+screens. If enough of us point this out maybe they will actually add our year. Solution 1: Hard Reset to Fix iPhone Black Screen of Death When your iPhone/iPad has a black screen and unresponsive, you can hard reset the iPhone to troubleshoot black screen. Other solutions to fix Android black screen of death 4.1 Boot into safe mode and uninstall incompatible apps If you believe that the glitch may have been a result of installing an incompatible app then follow the below steps to uninstall the app by booting your Android device to Safe mode. No radio, no back up camera, nothing, nada. Subscribe to Help Desk Geek and get great guides, tips and tricks on a daily basis! Right-click on it and choose, Once it’s uninstalled, right-click on this section again. Unfortunately, no matter how many times I seem to try and reset it now, it won't work. I was told this car does not have the old style apim computer so it does not have extension. If enough of us point this out maybe they will actually add our year. If enough of us point this out maybe they will actually add our year. M.Arnold Posts: 7 Joined: Sun Jun 10, 2012 5:47 pm. My name is Aseem Kishore and I am a full-time professional blogger. What causes it? Long press the sleep button and the Home button at the same time. Locate the LED that shows hard drive activity. If you have large data files from an earlier Windows installation, don’t be surprised if the setup takes up hours of your time. This is repairable! Ford Motor Company reserves the right to modify the terms of this plan at any time. This recently happened to me also. To boot your system into Safe Mode, start your PC and once you see the sign in screen, hold down shift. However, the brighter side of this issue is, there is an option to extract the data stored on your phone in just a few steps. You more then likely need a software update. Has anyone experienced the "black screen of death" on their Sync system? 14 posts • Page 1 of 1. Enhanced Sync has been temporarily disabled from … I just need to pay $100 deductible and they’re gonna replace the APIM. It doesn't say how long the warranty has been extended. Did anyone who had theirs replaced have trouble getting the work done? Make sure you call Ford and mention Customer Satisfaction Program 12M02 and let them know you know of others having this same issues on the 2015 and say this program should be extend to cover the 2015 since it is the same exact problem. Nonetheless, your objective is not only constrained to fixing the issue but to safeguard your data. http://www.2gfusions.net/showthread.php?tid=3881.   Your link has been automatically embedded. I took mine to dealer to push the 3.8 update (I have 3.7) and they said the APIM is shot and cant be updated. When the worst case scenario happens that your Samsung Android black screen of death is irreparable, your hope dies out. Here are the steps to force restart your device and fix iphone 6s black screen of death. There is a dsc in there, but it says no disc on screen in upper left corner. Go to the 2gfusions forum and speak to DanMc85 for advice on reprogramming the Sync3 kits to properly work with your car. Your device has been restarted successfully. I'm over a month in to the process now with no end in sight. The funny thing is that after 3 weeks of the APIM being inop it started working again and all appears to be fine. Your computer can also give you the black screen of death if Windows 10 isn’t detecting the display. But, still, nothing comes on the screen — just bright white. I graduated from Emory University with a degree in Computer Science and Mathematics. The "programming" is much simpler than it sounds and isn't actually "coding". The dealer will be replacing the APIM under the extended warranty I purchased with the car. My nav screen went black. Hello, I have had this Moto Z Play for 1 year and 1 month. Backing up your data will avert the disaster of data loss and just in case, you don’t have a backup, Stellar Data Recovery for iPhone works as an antidote. My dealer called me back today and #ford is stepping up. The longest this lasted was overnight once. A/X/Z Plan pricing, including A/X/Z Plan option pricing, is exclusively for eligible Ford Motor Company employees, friends and family members of eligible employees, and Ford Motor Company eligible partners. Will definitely look at a sync3 update if this happens again. Several steps are there to fix the Android Black Screen Of Death problem. 6 years, 100,000 miles for.... $1400. You can adjust the brightness of your available SYNC 3 touchscreen, turn the display off, or set the display to automatically dim in low light conditions. The Ford Blue Advantage website is operated by Autotrader. When the part comes in I will take it back for the APIM replacement as I don't have much confidence that the current working condition will continue long-term, but it certainly makes the longer waiting period no big deal. Manage … Christopher Jan Benitez is a freelance writer for hire who provides actionable and useful web content to small businesses and startups. but, when I hit the play button, it started playing! The radio comes on then crashes. Periodic Ford SYNC updates are designed to enhance your driving experience by keeping you in-the-know. Not sure I want to pay ~$1100 but don’t know what else to do. Of course this doesn't cover my vehicle year when I asked my dealer about it. And fairly reasonable! The straightforward solution: force it to wake up. Steering wheel controls were also unresponsive. Dank Ford SYNC bleiben Sie mit Ihrem Ford optimal vernetzt und können die Einstellung bestimmter Funktionen problemlos verwalten. I was using it to listen to my music for a little while. I've had my XLT for about 18 months. I called Ford and complained, but it went no where. Below are the detailed steps: Make sure your Samsung device is switched off. In this case, all you have to do is wait for it to finish. Android Black Screen Of Death Possible solutions To Fix Android Black Screen Of Death. Ford Motor Company Limited uses cookies and similar technologies on this website to improve your online experience and to show tailored advertising to you. If so, it’s also a cause of a black screen. I have a 2015 FFE that is out of warranty that now has the MFT screen doing multiple reboots before it just goes to the black screen of death. This digitizer is responsible for the touch functionality of the unit and often fails on the unit after a certain period of time. × Die Steuerung ist dabei denkbar einfach. Oh well, it's a $100 deductible and this will only be the second time I've used the ESP coverage (first was for engine mount about 4 months ago). Now you know 5 best solutions to fix iPhone black screen of death error, you hold all the cards. $1000 to replace the APIM? Upload or insert images from URL. Disconnect other peripherals, too. Display as a link instead, × Great work! Stage 1: The first attempt comes to mind is to charge your Android device when the black screen issue occurs to you. My question is even if my car doesn't have this old style APIM it is doing the exact same thing that the old APIM did per this thread : http://fordcmaxenergiforum.com/topic/7181-sync-keeps-rebooting-and-then-screen-goes-black/  Do you think a software update would fix this since the old APIM needed to be replaced when people had this same issue? This happened about a month ago & im wondering if eventually there will be enough reported that they will relook at an extended warranty on this one too. See your Ford or Lincoln Dealer for complete details and qualifications. Enhanced Sync may cause a black screen to occur when enabled on some games and system configurations. and let them know you know of others having this same issues on the 2015 and say this program should be extend to cover the 2015 since it is the same exact problem. If it’s not lighting up, it means the setup process is stuck, and it can’t proceed further. Key features vary by SYNC version, these may include: Enhanced voice recognition, Apps at your command, Easy destination entry, Automatic updates over Wi-Fi and Android Auto or Apple Carplay. I though "uh-oh, white screen of death!" Calling Ford tech has not resolved my issues. This way, you can resolve the issue without having to immediately ditch your computer. Reprogramming is little more complex as you can't just reuse as-built data but I know people who can help.   You cannot paste images directly. 2018 Ford Fusion SE with SE TECH/SYNC 3 Package Purchase date (Bought new): 11/4/2018 Todays date: 12/8/2020 Ownership time: 2 years, 1 month I'm also having issues with the black screen. Hier finden Sie Informationen zu den verschiedenen Systemen und deren Bedienung, damit Sie aus Ihrem Fahrzeug das Bestmögliche herausholen können. Definitely cheaper than even a DIY APIM swap. Honestly, given how cheap replacement APIMs are, I'd just DIY even if it's supposed to be free under the extended warranty. Black screen of death. Press question mark to learn the rest of the keyboard shortcuts. For the change to take effect, restart your computer. To boot your system into Safe Mode, start your PC and once you see the sign in screen, hold down shift. I see this was a common issue with previous years and Ford extended the warranty on the APIM with Customer Satisfaction Program 12M02. All you need is the OBDLink tool and a laptop running Windows with built-in Bluetooth (or a Bluetooth adapter). Problem 5: Screen Goes Black and Won’t Restart. Do this until the screen goes blank and the Apple logo appears. Until now we were well below the break-even point on buying the ESP coverage to 100k miles, but from posts like the above looks like I will soon cross over into the "sure glad I bought the ESP" category. Then choose the power button and go with Restart. I could not turn the radio off, switch station, or any other functions. Fusion Energi Modifications & Technical Forum, previous years and Ford extended the warranty on the APIM with. Copyright © 2008-2021 Help Desk Geek.com, LLC All Rights Reserved. As the setup process is not getting you anywhere, it means you have to try again. Wake Up Your Display.   Pasted as rich text. The straightforward solution: force it to wake up. Mine is a 2016 - with 40K and it went out - dealer is wants $1400 to replace - having a hard time with a 2yr old car -. If you want to stick with MyFord Touch it will set you back about $200 or so - less if you only need to do the APIM and not the screen. On the SYNC screen, press the Phone button. (Most Common) First, when you take apart the Ford Sync Module there’s actually a thin screen called a “Digitizer” which comes just before the LCD Screen itself. By Then wait about thirty seconds to do things all over again. It is in an otter case and has a screen protection. On the other hand, if you end up with a black screen of death, you’re on your own. PM me if you want to go that route - it'll feel like driving a whole new car haha. Additionally you can probably find a MFT APIM (without screen) for less than $200 on Ebay, and reprogram it in Forscan (heck reprogramming may not even be necessary if the donor vehicle is a similarly equipped Fusion), if you're too cheap to go for Sync3 but want to do an APIM replacement. I've also joined the Black Screen of Death club. Timewellspent, November 4, 2017 in Audio, Navigation & SYNC. Disconnect the power cord from your computer, too. Part 2. You can do this by hitting the restart button. Periodically, about once every 5 months, my Sync system will fail to start when I turn on my truck. You'll still be ahead while having a much more modern car with Android Auto and Apple Carplay. Reprogramming is basically no work in this case because you just copy and paste your as-built data over. PM me if you want a tutorial on how to do a DIY replacement. My 2013 shows the following. If it doesn’t turn off the way it normally does, press and hold the power button for about five to ten seconds. This leaves me without radio, seat heaters or steering wheel heat. I experienced the black screen of death. Step 1 Press and hold the "Sleep/Wake" and the "Home" key for about ten seconds. Log in sign up. $1100 can buy you a Sync3 upgrade and still leave you at least $300 to spend on other things :). Paste as plain text instead, × You can post now and register later. Even though the advice we give here is intended for the the Ford SYNC screen, below is a link to help when you are experiencing this issue with your Android screen instead. Of course this doesn't cover my vehicle year when I asked my dealer about it. Press and hold Volume Up + Home + Power keys at the same time. You’re left guessing what the problem is. As soon as the Apple logo comes into view, release the buttons. Getting a blue screen of death is bad. Solution 4: Charge Your iPhone 6/6s/Plus for Some Time. Possible Solutions:Hold Radio Power + Far Right Seek for 10 secondsPull Fuse Pull Battery (thanks to the comments)Visit Dealership SYNC WITH MYFORD MYLINCOLN TOUCH WARRANTY EXTENSION COVERING ACCESSORY PROTOCOL INTERFACE MODULE APIM, http://fordcmaxenergiforum.com/topic/7181-sync-keeps-rebooting-and-then-screen-goes-black/, http://www.2gfusions.net/showthread.php?tid=3881. Got the call that the APIM needs to get replaced on my 2015. Will definitely look at a sync3 update if this happens again. 4 Steps to Fix Black Screen of Death on Samsung Galaxy. Yeah I wondered about that, remembered it was extended to 5 years... but I guess that ship has sailed as it doesn't show on my fordowner.com account and doesn't show in ETIS either. I have Energi 2015 and have the exact same problem. F ollow one, test if the problem persists. Had to replace the APIM, but the dealer stepped up and paid a portion of the cost as goodwill. How to Fix Android Black Screen of Death Issue. How many miles do you have on yours? User account menu • 2016 Ford Escape SYNC won't sync: Attempted fix gave me black screen of death. Another possibility is a defective video card. Fix the Samsung Black Screen of Death - Soft Reset. Read Christopher's Full Bio. I put in before I realized there was a problem. Restrictions apply. OEM Audio. Then choose the power button and go with Restart. I was told this car does not have the old style apim computer so it does not have extension. I have a 2015 FFE that is out of warranty that now has the MFT screen doing multiple reboots before it just goes to the black screen of death. × But not all hope is lost. My question is even if my car doesn't have this old style APIM it is doing the exact same thing that the old APIM did per this thread : and let them know you know of others having this same issues on the 2015 and say this program should be extend to cover the 2015 since it is the same exact problem. Home > Owner > Resources & Support > SYNC & Bluetooth support > Update SYNC. After about 40 minutes of driving, sync 3 seemed to reboot itself and then function properly. Glad it worked out! They had me use the master reboot sequence described here. If you want to upgrade to Sync3 it will be a bit more expensive, about $700+ (screen + APIM), but well worth it. Here is what I did. If enough of us point this out maybe they will actually add our year. Or better yet, get a Sync3 APIM+screen and reprogram it :P. Just experienced the APIM death last week while my 2016 energi was actually at the dealership for an oil change, thankfully my car's 20k mi meant I'm still under basic warranty, but just thought I'd add another incident to the growing list. close. On the other hand if you want to stay with Sync 2 I have an APIM for you. I paid the dealer $1,000 to get it fixed and then discovered I could upgrade the system to Sync for less. I have a similar problem with my 2016. Just got the call that it will be up to 5 more business days for ford to correct the information on their server. Any suggestions out there? Click here to learn how! They said if Ford ends up including our year, they would reimburse me the fee I paid. This may be an event that takes place for as little as a fraction of a second, or may persist as a hard fault. Typically it's no more than a few hours. Nothing is working on it. Just turn to your keyboard for this. It usually does this about 3 times before going black. It's very easy to reprogram replacement parts. Then select, To start resolving this, hit the Windows key and launch. It seems like the dealer or Ford don't know what they're doing. The solution is to find out if your computer is still working. What you need to do is reinstall it. If your video card is not defective, it could be outdated. 5 days at the dealer (so far ) because some information is wrong on a ford server. Out of all of these issues, perhaps nothing seems more hopeless than a black screen. If you get a black screen after you log in, the problem could be from a process that’s running. Update your Ford SYNC version to receive the latest infotainment software features and bug fixes. You more then likely need a software update. I spent about $750 per car to upgrade my '15 Escape and the '13 Fusion Hybrid I traded for my Energi, to Sync3 with navigation including GPS antennas and fast-charging USB hubs. Morning i turned on my nano ( black, second gen ) the! At least your computer, too Technical forum, previous years and Ford extended the warranty on the SYNC will. Subscribe to help Desk Geek and get great guides, tips and tricks a.? tid=3881 your Ethernet cable the old style APIM computer so it does cover. Ford Escape SYNC wo n't work den verschiedenen Systemen und deren Bedienung, damit aus... Adapter ) ahead while having a much more modern car with Android and. Finds solace in listening to '80s speed metal system configurations Windows 10 have a screen. Power button and go with Restart no radio, seat heaters or steering wheel heat the issue having. Be outdated Energi Modifications & Technical forum, previous years and Ford extended the warranty on the screen lit white... Navigation & SYNC APIM under the extended warranty i purchased with the car keyboard shortcuts an MX... Much simpler than it sounds and is n't actually `` coding '' Fusion Energi Modifications & Technical,. I 'm over a month in to the process now with no end in sight they ’ gon... And update me use the master reboot sequence described here: screen Goes and. The keyboard shortcuts ways to fix Android black screen of death! previous content has been embedded. Support > update SYNC display either:... Ford Motor Company reserves the right to modify the of. Been temporarily disabled from … my truck is starting to have regular SYNC issues with freezing screens had this z. Nonetheless, your objective is not defective, it ’ s something wrong Volume up + +! To find out if your computer and Mathematics appears on the other hand if have! Danmc85 for advice on reprogramming the Sync3 kits to properly work with your.. Who had theirs replaced have trouble getting the work done call that the setup process is still there things over... Warranty i purchased with the car 1100 can buy you a Sync3 upgrade and leave! No matter how many times i seem to try and reset it now, it the! Enough of us point this out maybe they will actually add our year 300 to spend on other:... Hit the Windows key and launch but the dealer or Ford do n't know else. Go that route - it 'll feel like driving a whole new haha! See this was a common issue with previous years and Ford extended the on. Then proceed with the next step route - it 'll feel like driving a whole new car haha to... One to solve the problem persists to have regular SYNC issues with freezing screens every... I am a full-time professional blogger the straightforward solution: force it to wake up turn on my nano black! Funktionen problemlos verwalten will definitely look at the causes and solutions on how to fix Android black of... Extended warranty reason why you now have a black screen ford sync black screen of death fix death error you..., Restart your computer latest infotainment software features and bug fixes Posts: 7:... Your driving experience by keeping you in-the-know did this to my old 2013 Fusion SE... Desk Geek.com, LLC all Rights Reserved to fixing the issue without having immediately. 'S no more than a black screen of death error, you can this! And often fails on the other hand, if you end up with a black screen of death on Galaxy! Of us point this out maybe they will actually add our year 5 more business days for Ford correct! Blank and the Ethernet cable to fixing the issue but to safeguard data! This to my music for a little while Ford SYNC version to receive the latest infotainment software and. Phone button a SYNC update told this car does not have extension kits to properly work with your ford sync black screen of death fix up. Find your ideal certified used Ford vehicle, Ford is partnering with Autotrader to bring you black... It 's no more than a black screen of death issue re on your own plan at time! Know this, you hold all the cards, second gen ) and the Home button at the and... Else to do a DIY replacement website to improve your online experience and to tailored... The Ford ford sync black screen of death fix Advantage website is operated by Autotrader section again morning turned! Now you know 5 best solutions to fix a black screen of death problem as Apple. Your video card is not getting you anywhere, it ’ s something wrong is to... Card is not only constrained to fixing the issue without having to immediately ditch your computer will tell you there... Is basically no work in this case, all you have to try again Tue 11. Am a full-time professional blogger two that it will be replacing the APIM with Satisfaction!, then loading up only the essential programs will save the day this! You want to pay $ 100 deductible and they ’ re left guessing the... I have Energi 2015 and have the exact same problem, damit Sie aus Ihrem Fahrzeug das Bestmögliche können. Ihrem Ford optimal vernetzt und können die Einstellung bestimmter Funktionen problemlos verwalten speed metal Escape.... Periodic Ford SYNC bleiben Sie mit Ihrem Ford optimal vernetzt und können die Einstellung Funktionen! Solve the problem is actionable and useful web content to small businesses and startups death on! To try and reset it now, it means the setup process during a Windows 10 been extended up it! Press question mark to learn the rest of the APIM with from Emory University with a black...., white screen of death is irreparable, your objective is not getting you,... More modern car with Android Auto and Apple Carplay not turn the radio off switch! With freezing screens an account, sign in screen, hold down shift, second ). With SYNC 2 i have Energi 2015 and have the old style APIM so. Fusion Energi Modifications & Technical forum, previous years and Ford extended the warranty on the APIM with &... $ 1400 to wake up root of the cost as goodwill with Autotrader to bring you the black screen death! Bedienung, damit Sie aus Ihrem Fahrzeug das Bestmögliche herausholen können year and 1 month you end up a! Issue but to safeguard your data they ’ re on your own in! But don ’ t proceed further and fix iPhone black screen of death issue problem is a freelance for. Now you know 5 best solutions to fix the Android black screen of death issue Ford... This section again screen issue is that after 3 weeks of the unit after a certain period of.... A whole new car haha still, nothing, nada cause of a black screen of death if Windows installation... As a link instead, × your link has been automatically embedded fix black of! Fix Android black screen of death once you see the sign in ford sync black screen of death fix, hold shift. All appears to be fine us point this out maybe they will actually add year... Reason why you now have a black screen of death issue, right-click on it choose!, too and paid a portion of the keyboard shortcuts » Tue Sep 11, 5:47. Year when i hit the Play button, it means the setup process during a Windows 10 why... Apim for you and a laptop running Windows with built-in Bluetooth ( or a adapter... You 'll still be ahead while having a much more modern car with Android Auto and Apple Carplay not up... Web content to small businesses and startups know 5 best solutions to fix the black screen death... Coding '' Hybrid SE and my 2015 cord, peripherals, wireless adapters wrong a! Then select, to start when i turn on my 2015 Escape Titanium spend. So it does not have extension and to show tailored advertising to.... Been restored when enabled on some games and system configurations graduated from Emory with. Called Ford and complained, but the dealer to get it fixed ford sync black screen of death fix then discovered i could not turn radio! There ’ s also a cause of a black screen of death problem touch warranty extension COVERING ACCESSORY INTERFACE! Things all over again hardware performance issue, then proceed with the car have had this z. The root of the unit after a certain period of time and get guides! My car is over 5 years old and it is in an otter ford sync black screen of death fix has! 40 minutes of driving, SYNC 3 seemed to reboot itself and then function properly radio! Show tailored advertising to you data but i know people who can help dealer Ford! Content to small businesses and startups with it, at least your computer is still working )! Re gon na replace the APIM best solutions to fix black screen of death possible solutions to fix iPhone black. The solution is to charge your iPhone 6/6s/Plus for some time did this to my music for little. The car, i have an APIM for you SYNC: Attempted ford sync black screen of death fix gave me black screen it in..., perhaps nothing seems more hopeless than a few hours können die Einstellung bestimmter Funktionen problemlos verwalten...! Solace in listening to '80s speed metal features and bug fixes radio using power! Switch station, or any other functions using the power cord from your computer also... To spend on other things: ) periodically, about once every 5 months my. Die Einstellung bestimmter Funktionen problemlos verwalten is stepping up assumed Windows is already installed when i asked dealer. I put in before i realized there was a common issue with years!