www.houseinspects.com So when we first got the ecobee, we had a battery powered thermostat, so I had to use the Power Extender Kit. When I have the heat on, the Ecobee indicates that the "running equipment" is the fan AND heat (even though the heat is not on). But i am starting to see some savings already. A subreddit for ecobee and all their smart home products. You'll get a solution a heck of a lot faster than posting to Reddit. The wires coming from the ecobee should connect directly into their respective terminals in the PEK (R, G, Y, W). My question is, which is the better approach? This option is recommended if you have a variable fan speed furnace. If your Ecobee was recently installed, it’s possible that the … New comments cannot be posted and votes cannot be cast. Assuming that I do NOT have a heat pump, and just a normal electric HOT AIR combo system... IS THERE ANY WAY BOTH THE HEAT and AC CAN RUN AT THE SAME TIME? The wiring appears to be correct, but there's a chance I may be missing something simple. My thermostat can be configured to allow the heat pump and heat strips to run simultaneously, or to turn off the heat pump when the heat strips are running. I double checked wiring and it is all as I left it. Both are controlled via an Ecobee 3. Outside AC unit running while heat is on Hey guys, thought I'd give this community a shot before I call an HVAC guy out or return the unit. Why don't you call our support team? I have a Tram HVAC if that matters. If there are splice points on the R, G, Y, and W wires coming from the … Hello, I have a heat pump with electric heat strip auxiliary heat. New comments cannot be posted and votes cannot be cast. If the valve is energized on the wrong setting, you'll receive heat when calling for air conditioning and you'll receive air conditioning when calling for heat. I've replaced the control board and sequencer in the air handler. Let complicate things. ECOBee3 AC running same time as Heat. Rechecked the wiring a few times. Hello, I have a Trane dual fuel split system that was installed 6 years ago Last winter I began to notice problems - the furnace would start running well above the set crossover point of 40 degrees (outside) and would sometimes run constantly until I turned the system off at the thermostat. Asked ecobee if they had a local tech and they don't for my area. A subreddit for ecobee and all their smart home products. We even took the time to set them up with our Alexa for voice control. The outdoor fan runs when in cooling mode and in heating mode during mild outdoor temperatures. I looked at the thermostat and it was set to 72, the room temp was 79. So if the thermostat controls the fan during a call for heat, then energizing G will also energize Y. Then came summer, and we wanted A/C - the ecobee would request A/C, it would think it was working, the fan would be on, but the A/C wouldn't actually turn on. Your Ecobee is fine, unless your Ecobee is programmed wrong or wired up wrong and makes both furnace and AC run at the same time. Wall Thermo Thermo2 Press J to jump to the feed. I wired it up myself, and it worked great that winter - heat came on when you wanted it to. Furnace is running a/c and heat at same time. The also have the same accessory support system. Any ideas what I should try? Heater and AC running at the same time. Here is what the fix was: Change your setting for where you want to run the fan from Furnace to HVAC then it knows to run from whatever system is running. After the installation portion, all of the thermostats seemed to run fine for a couple of days with no hitches whatsoever. This fixed my issue and all is good now. The temperature of the air, whether hot or cold, depends on the equipment. There was a period where the elements would be HOT even though the unit was NOT calling for heat. In these cases, the thermostat will often reboot on a call for heating or cooling. Seriously, call the number. This is the recommended setting to keep your heat pump from running at the same time as your gas furnace backup heat to maintain comfort at lower temperatures. This type of system can be difficult to set up without a tech on location. To Set Thermostat to Auto Mode. Obviously my wires are wrong. My HVAC contractor just installed a new AC unit and Ultra-aire 120H, with the latter ducted to a dedicated return with the output into the HVAC supply side. I'm no expert but I'm pretty sure that isn't supposed to happen. Aux Heat Runtime Alert- Sets the amount of time that the Auxiliary heat source, if installed, can run continuously before an alert is generated. … During the set up we ran into a couple of different common issues that weren’t so hard to figure out. If you notice that your auxiliary heat seems to be coming on too frequently or you get an alert that says “auxiliary heat running too long,” there may be a simple fix that could save you a service call. The ac and furnace will never fight each other with my settings I even have my temperature differential at 1.1 degrees between hot and cold and the only time the furnace and ac have turned on in the same day is heat in the early morning and … I tried resetting the Ecobee completely to no avail. A smart thermostat ($93 at Amazon) can be a real asset to your home, allowing you to not only manage temperature settings remotely, but also potentially lower your heating and cooling costs. Obviously your Y and G conductors are jumped somewhere. Same question about cooling ? Press question mark to learn the rest of the keyboard shortcuts. The both save 23% annually on cooling and heating! The problem is that the furnace can't be heating when the heat pump is running. Set to HVAC: By choosing this option, your ecobee will relinquish control of the fan to the furnace during heating cycles. It does seem to be kicking in frequently instead of normal heat and got an alert that my "Aux Heat was running for more than 180 minutes". With the AC i was averaging about 10 hours a day and my electric bill averaged about $150 a … Was able to get the ecobee to power on and connect to WiFi but heat and ac kept coming on at the same time. Press question mark to learn the rest of the keyboard shortcuts. Let’s take a look at the top reasons for failures, and some details on how to fix each problem. The heat strips are located downstream of the coil. With my Ecobee and a new system i am seeing it running about 2-3 hours a day. In addition, the Ecobee 4 can also make use of the Ecobee multiple zones feature and the Ecobee multiple sensor options. Dallas Home Inspection, Greg House TREC #9986, finds new thermostats causing a/c and heating systems to run at the same time. By logging into the Ecobee’s web interface, you can view a detailed history of how you’re using your thermostat, like when it turns on and off and how long it’s on for. As the temperature in your home reaches the Aux Heat Stage 2 Temperature Delta value, the ecobee will downgrade from stage 2 back to stage 1 to finish heating your home. Press J to jump to the feed. Ecobee Thermostat Problems Began Consider the following: If you are using the Power Extender Kit (PEK), ensure that the PEK is installed before any wiring splice points at the furnace. What ecobee will do ? After fiddling with the PEK wiring, we managed to get it to work. A/C and Heater are coming on at the same time when only heat is requested - I think I have my PEK wired wrong So when we first got the ecobee, we had a battery powered thermostat, so I had to use the Power Extender Kit. Goodman heatpump/ac unit Goodman air handler/furnace What could be the cause of the heat strips coming on with the AC? Pictures below. Maybe my furnace wiring diagram will help too, I don't know: Can anyone see any obvious mistakes I've made? I just turned the A/C on for the first time this year and I noticed that my house was not cooling. Then both the heat pump and the AUX heat run at the same time until the system catches up. Now we're back to winter, and with the new wiring we did to get the A/C working (can't remember exactly what we did), it's made it so that when we request heat (and only heat), both the heater and the A/C turn on - the A/C unit outside turns on and you can see its fan spinning. In addition, they both have a 3-year warranty. Rechecked the wiring a few times. In this case, there will usually be a brief delay before the fan engages after a heating cycle is initiated. We have a heat pump and recently installed an ecobee thermostat. Sometimes we had no heat, other times we had no AC. You can have your ecobee Smart Thermostat switch from heat to cool or from cool to heat automatically without having to do it manually. What Are The Differences Between The Ecobee3 vs Ecobee4? I was having the same issue. The ecobee will run the second stage of your aux heat if the current temperature is greater than the value designated in the Aux Heat Stage 2 Temperature Delta setting. So I checked on the A/C and it was running. Is it going to run ERV and FAN for 20min or (if ecobee is in heating mode) it will run heat for 20min ? Cookies help us deliver our Services. Furnace was running for 10 min in heating mode. (Note: when doing my humidifier work, I never touched the Ecobee wiring). I felt the air coming out of the register and it was warm. I wired it up myself, and it worked great that winter - heat came on when you wanted it to. I was having the same issue. I've replaced the thermostat. Under my old system with a nest my heat was running on average about 4-5 hours a day. Ecobee support was … 2. A great way to do that is to look at your usage habits when it comes to heating and cooling your house. Next I checked on the furnace, it was also running. This will prevent someone from changing the system mode on your ecobee (switching from heat mode to cool mode and vice versa), as well as adjusting any of the ecobee’s settings—this includes the date and time, preferences (thermostat name, heating and cooling range, hold action, etc. What ecobee will do? By using our Services or clicking I agree, you agree to our use of cookies. Here is what the fix was: Change your setting for where you want to run the fan from Furnace to HVAC then it knows to run from whatever system is running. Is there a problem if both are running at the same time? Tried to do the wiring a few different ways. Now I keep on getting alerts that the Aux heat is running. replaced thermostat, and board in furnace seemed to fix problem but it - Answered by a verified HVAC Technician We use cookies to give you the best possible experience on our website. Press Menu on the main screen. You can adjust the O/B reversing valve by going into MAIN MENU > SETTINGS > INSTALLATION SETTINGS > EQUIPMENT > HEAT PUMP > O/B REVERSING VALVE and switching from your current setting to the opposite.