We found multiple addresses. Get help to improve your Wi-FI speed and range. Available to FTTP and most HFC customers. Select the add-on card with the entertainment you want. If your home is covered by Telstra, all available plans will be listed in the search results. nbn tier 25 (Standard) $75 / mo. dialog, Close Got it! Only avail. Streaming of single High Definition (1080p) video with simultaneous concurrent downloading and uploading of files, emails, web browsing and social media. Min cost $4,080 when you stay connected to the internet for 24 months, and may change if the month-to-month plan price changes. existing credits) limited to one per service and applied by the second bill. Offer ends 24 Dec 2020. Speeds experienced may be lower due to factors incl. The nbn™ tier figures represent wholesale maximum network speeds during off-peak periods. existing credits) limited to one per service and applied by the second bill. number or unit number? The best option that Telstra, Optus and Vodafone/TPG now has is to use their mobile networks to try and compete with the NBN. Telstra NBN plans. ADSL uses your copper phone line to deliver internet alongside your phone service. Read our nbn guarantee. Mbps, or megabits per second is how fast data travels along a network. This allows us to determine peak internet usage in your household. Existing Telstra customers can change plans up to once a month. Get a $20/mth credit on your bill for 12 months on Unlimited data or Premium Speed + Unlimited data plan. Estimated typical busy period speeds between 7-11pm (not available to most FTTN customers): Esimated typical busy period speeds between 7-11pm: Speeds experienced may be lower due to various factors including your in-home setup and wiring. To put that into context, the cheapest Telstra NBN plan you can buy is the 500GB Data (NBN… in-home set up and wiring. To find out if you're eligible for an Telstra NBN plan, first check your address in our broadband search engine. Network Protection helps protect every device connected to your Telstra home internet from websites hosting known malware, malicious content, scams and viruses. $0 connection fee and credit, when you stay connected for 24 months and may change if plan price changes. Telstra: Get Kayo for $15/mth for 12 mths. When you take up our unlimited home internet plan and join Telstra Plus for free. Or you can get a Telstra technician to connect your modem and devices for a one-off fee of $240. If you're an existing customer changing your plan or switching to the nbn network, you won’t need to pay a connection fee. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. It depends on where you live. If you're having trouble reaching us, you could find what you need in the My Telstra app, visit our support pages below or CrowdSupport®. 4G coverage required. When you take up our Premium Speed Home internet plan and join Telstra Plus for free. In some cases, the nbn™ tier figures and the typical busy period speeds are similar. Discover how nbn internet is already creating new opportunities and what choosing the right nbn plan could mean for your business. Is There A Long-Term Contract for This Bundle? Enjoy exciting membership benefits like discounted movie and sports screenings, exclusive member pre-sales to online concerts and arts, plus more. For new homes that have never had internet before, there is a $300 nbn New Development Charge which you’ll need to pay. Around 50% of customers achieve download speeds over 20Mbps. Important: An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan. Earn 10 points per $1 on your eligible payments. Around 50% of customers achieve download speeds over 10Mbps. Telstra has many phone numbers you can call, depending on what you need help with. Speeds experienced may be lower due to factors incl. Speeds experienced may be lower due to factors incl. Bundle TV Entertainment in with your plan starting at $84/mth. Your internet plan includes a home phone line at no extra cost, plus unlimited calls to standard Australian mobiles. To find out if you're eligible for an Telstra NBN plan, first check your address in our broadband search engine. Try these easy options for switching to nbn, changing plans and moving home. Telstra is perhaps suffering the most as they have the largest residential market share of NBN customers and the margin on the NBN service is extremely low. Telstra customer service is available 24/7, and can be reached by calling 13 20 00 or using the Telstra live chat feature, which is also available 24 hours a day. You also get a gift of 10,000 Telstra Plus points when you sign up. Customers with high speeds plans on connections not capable of those speeds to be offered refunds. Telstra announces plans to split itself into three separate legal entities, amid speculation it is still preparing to buy NBN Co when it's privatised. The nbn is split into different speed tiers for different levels of online activity and households. The telco was forced to refund about 42,000 customers in November 2017 for failing to deliver the advertised NBN speeds. Min Cost - $2,376 when you stay connected for 24 months, and may change if the month-to-month plan price changes. Our flexible plans let you change once a month for no cost. nbn™ New Development Charge: In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. To get in touch with the Telstra NBN Broadband customer service team, simply call 13 22 00 for a direct line to their call centre. All plans are month-to-month and nbn-ready. In most cases, nbn co installs the nbn network at your home at no cost. Ideal for 5-7 people streaming in HD & responsive gaming. Perfect for 6 or more people on multiple devices video streaming, serious gaming & more. Min costs below apply when you stay connected for 24 months, subject to month to month plan price changes. Ends 29 March 2021. If it's not compatible, we'll send you a new Telstra Smart Modem. Now rolling out in selected areas on selected plans. As your connection type is FTTN, unfortunately Premium speed is not available. Enjoy exciting benefits and earn points towards rewards every time you make an eligible payment on your services. Not available on Fixed Wireless. Your mobile backup connection is capped at 25Mbps for downloads and 2Mbps for uploads. Data charges apply. Can be combined with other offers. From here, a copper line runs to your wall socket. Few days ago, I was moving into the another property and they could not process the move request in 2 months. Date * Actual speeds may be lower due to local conditions and content accessed. Have more nbn questions? Eligibility criteria apply. We will update this information once sufficient data is available. For more information on nbn technology, visit our what is nbn page. dialog, Close And how do you typically use the internet? Calls to 13 numbers Superfast nbn is for ordinary and personal domestic use. Your ADSL speeds will depend on your location. Redeem and enjoy cool accessories like the Google Nest Mini and more. Credit (incl. If you take up a Telstra nbn plan online, we waive the $99 connection fee. It is a member of the S&P/ASX 20 and Australia's largest telecommunications company by market share. Decide on the right plan for you, then contact Telstra. Get advanced speed, range and reliability, backed by Australia’s best mobile network. Online only. Try our easy switch option. existing credits) limited to one per service and applied by the second bill. Decide on the right plan for you, then contact Telstra. These plans may not be available in your area. Extra charges apply for non-standard installation of Telstra and NBN Co equipment and for premises in new developments. Upgrade to Superfast speed for 4K and HD video streaming on multiple devices, or Ultrafast speed for amazing 8K video streaming and multiple other devices streaming HD. Australia’s largest 5G network. 25Mbps typical download speeds (7pm-11pm). in-home set up and wiring. Available to FTTP and some HFC customers. Actual FTTC speeds will be confirmed once you’re connected. dialog, Close Changing your broadband plan dialog, Close Which speed is right for you? To find out when your area will be covered by the NBN, check the NBN Co's coverage map While it offers the best value if you stay connected for 24 months, you’re free to leave at any time, and all you’ll need to pay is the remaining cost of your Telstra Smart Modem. Plan prices: Your plan and add-ons may change (including price and inclusions). Reliable internet packed with hidden extras like FREE Kayo Sports, free BINGE (Movies), and access to Telstra Plus loyalty program (discounted sport + movie tickets). Get rewarded just for being with us. What is Telstra’s phone number? Run automated tests to resolve your query online, and if we can't fix it, skip the queue to talk to someone directly. If we find it isn’t compatible, we’ll send you a new Telstra Smart Modem at no cost. dialog, Close Superfast and Ultrafast add ons dialog, Close Telstra Plus. Min cost $2,100 when you purchase online. Speeds experienced may be lower due to factors incl. One redemption per customer account. Ideal for small households with 1-3 people using multiple connected devices. Inbuilt, pre-activated SIM to connect to 4G when required, DSL port for your ADSL2+ or VDSL2 home broadband connection, 4x4 802.11ac – the fastest ratified Wi-Fi standard. Backed up by Australia’s best 4G mobile network in case the nbn™ goes down, Telstra Smart Modem switches seamlessly to give you the most reliable home Wi-Fi experience. You may be eligible to add speed. We’ll confirm yours once you’re connected. Unlimited free calls included to 1223, 1234 and 12456. Find out more about speeds on the nbn network with Telstra at Telstra.com/nbn-speeds. 4 to 6 people Medical alarms can also be registered online at nbn.com.au/medicalregister. Simply add on Telstra Smart Wi-Fi Boosters to your eligible nbn plan to get a boost and a bonus. Medical security alarms, lift phones and fire indicator panels: If you have a medical alarm, lift phone or fire indicator panel, you need to register these services with nbn co by calling 1800 227 300. We test your actual speeds once you're connected. dialog, Close How many people in your home use the internet at the same time? You may also need a Telstra technician to help set up the connection inside your home. Telstra and Belong customers that upgraded to higher-speed NBN plans will be proactively contacted if they are not getting the maximum speed available under the plan. To contact and get Telstra NBN Broadband, simply call or click 13 22 00 for a direct line to their call centre. Telstra head of networks Nikos Katinakis says that one of the telco’s first uses for the spectrum it intends to purchase will be for 5G fixed wireless products that will aim to compete with the NBN. HFC technology runs an optical fibre line from the nearest available fibre node to your street. See our contact and help options. Included for new customers. Smart Troubleshooting Fix, setup or manage your services online. If you're not happy with your nbn service, let us know within 30 days and if we can't fix it you can cancel with no obligation. Or streaming a single High Definition (1080p) video, if there are no other online activities. Not avail. It’s available to FTTP and some HFC customers. If you joined before March 2018 and you’re eligible for a Superfast or Ultrafast add-on, we will check your modem when you sign up. This means you can browse using your home broadband allowance – and make and receive calls if you’re on the nbn™ network – when you first receive your modem. Other tech types are not eligible. These are the different nbn technology types: To find out your tech type, check your address. The biggest thing to note about Telstra’s NBN 25 plans is that they are capped at 500GB of data per month. Installation: Standard installation includes self-installation of your modem, eligibility criteria applies. Telstra provides this test to help customers measure their connection speed. This helps us better match the plan that suits your specific usage needs. Best Telstra mobile plans: which Offer is right for you. For important information on speeds see nbn key facts sheet. Buy online for $0 connection fee. New customers only. New customers only. Speeds will vary due to a number of factors including customer hardware, equipment and software, server limitations, the use of Wi-Fi or ethernet, type of content being accessed and the number users online (including Telstra Air users). Faster Mbps speed means more capacity, which allows more people and devices to use your connection at once. $20 off for 12 months: For new customers only. Book a call to find out what nbn™ means for your business. Households that are on an nbn FTTP (Fibre to the Premises) connection can add Telstra Superfast nbn or Telstra Ultrafast nbn. Speeds experienced may be lower due to factors incl. Simultaneous working or studying from home, serious gaming with live stream capability, concurrent downloading and uploading of large files, emails, web browsing and social media; Or streaming a single 8K video, with multiple other devices streaming HD or lower resolutions. You can also reach them via live chat available 24/7.Please note: There are often reduced services available on national and public holidays. FTTN technology runs an optic fibre line from the nearest available fibre node in your street, or a nearby street with a final stretch of copper to your wall socket inside your premises. Simultaneous working or studying from home, serious gaming, concurrent downloading and uploading of files, emails, web browsing and social media; Or streaming a single Ultra High Definition/4K video, with other devices streaming HD or lower resolutions. If your property has not previously been connected to the nbn network, an nbn co technician may need to come to your address to set it up. A $300 New Development Charge applies. Unlike Optus, Telstra offers Standard Speed NBN 25 plans as an entry-level NBN option. Calls made over this allowance will be charged at 40¢ per call (except for free calls to 13 2200, 13 2000, 13 2203, 13 2999, 13 3933 and 13 7663). Great news, Mobile Broadband may be available where you are. Min Cost - $2,016 when you stay connected for 24 months, and may change if the month-to-month plan price changes. 4G coverage required. Don’t miss out on the very best broadband offers from Telstra. Unit 1, 10 High Street, Jamestown, SA, 5149. The future of connectivity in the bush $0 connection fee and credit, when you stay connected for 24 months and may change if plan price changes. Due to an industry-wide shortage of nbn Hybrid Fibre Coaxial (HFC) hardware, new nbn HFC customers may experience delays connecting to the nbn network. Find the answers on our nbn and internet support pages. When we complete your order, Network Protection is automatically enabled so there’s no need for software downloads or installation. Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments. It’s available to FTTP and most HFC customers. for most FTTN connections. dialog, Close Telstra Plus points special offer dialog, Close Telstra Smart Modem for new customers dialog, Close Phone line plus unlimited standard Australian mobile calls dialog, Close Delays for new nbn HFC connections dialog, Close Fibre To The Premises (FTTP) dialog, Close Fibre To The Building (FTTB) dialog, Close Do you already have an active Telstra internet service at this address? To confirm your eligibility, check your address. Suggestions will appear below the field as you type, e.g. Netflix ISP Speed Index: The Netflix ISP Speed Index measures prime time Netflix performance of particular ISPs, not other services or overall network performance. To contact and get Foxtel from Telstra call 13 22 00 for a direct line to their call centre. Superfast nbn offers estimated typical download speeds of 215Mbps between 7pm – 11pm. Optical Fibre leading to a small node in the telecommunications pit or mounted to the pole outside your premises. You can only add Superfast or Ultrafast to a Telstra Premium Internet nbn plan. We'll do the rest. The nbn network is the foundation on which the future of Australian business is being built right now. NBN Co don't deal directly with with public, so you need to call Telstra on 1800 834 273 or use Livechat to report the problem. It's easy: This tells you what type of plan you can change to. This does not affect customers changing an existing HFC connection. When is the NBN coming to my area? Households on an nbn FTTP connection can add Superfast nbn or Ultrafast nbn. Please provide your best contact number. Speed Add-on: Superfast and Ultrafast are new nbn speed tiers. Under a November 2017 court-enforceable undertaking, Telstra was required to check customers’ broadband speeds if they were connected to the NBN via FTTN or FTTB technology. We’re making the nbn experience better and backing it with a satisfaction guarantee. 250Mbps typical download speeds (7pm-11pm). Streaming HD video & gaming Ultrafast nbn offers estimated typical download speeds of 250Mbps between 7pm – 11pm. nbn co uses the fastest technology available at your street address to connect you. However, the AFR reports that, in a rather poetic turn of events, Telstra is the leading contender to buy the NBN back off the government when it does get the final green light for sale. If you have any questions. Telstra Broadband Protect is the easy way to help keep your family safe online. Telstra to contact NBN customers on slow services. For new customers only. As well as registering, you must also contact your medical alarm, lift phone or fire indicator panel provider to arrange the transfer of these services to the nbn network, nbn™, nbn co and other nbn™ logos and brands are trademarks of nbn co limited and used under licence. Only available to FTTC, FTTP, and HFC customers. Containing everything you need to get set up and streaming, this bundle connects you to fast Telstra NBN broadband at the NBN50 speed tier – perfect for video streaming with enough speed to handle family usage. Speeds experienced may be lower due to various factors including in-home setup and wiring. For new customers only. For new and existing customers. Earn points Not avail. Macedonia, the former Yugoslav Republic of, Saint Helena, Ascension If you joined Telstra after March 2018 your Telstra Smart Modem will support Superfast and Ultrafast speeds. If you’re looking for competitively priced NBN plans, the chances are good that Telstra won’t be near the top of that list. Must redeem via http://hub.telstra.com.au/BINGE or on a Telstra TV. With one simple setting, you can help protect everyone connected to your Telstra home internet service from known inappropriate sites and content (including visitors using your home Wi-Fi on their own devices). But equally, everybody else in the industry is suffering as well. Unfortunately other nbn tech types aren’t currently eligible for Superfast nbn or Ultrafast nbn. This tells us the best possible nbn connection available to you. Experience better home Wi-Fi with the speed, range, and reliability you need to keep everyone at home connected. in-home set up/wiring and will be confirmed post connection for FTTN/B/C. Telstra Plus offer​ A higher Mbps means a faster connection; lower Mbps means a slower one. Find out more about speeds on the nbn network with Telstra at telstra.com/nbn-speeds. in-home set up/wiring and will be confirmed post connection for FTTN/B/C. Great! Speeds experienced may be lower due to various factors including in-home setup and wiring. Speeds experienced may be lower due to factors incl. As mentioned, pricing starts at $75 per month which is pretty decent for a contract-free NBN Plan from Telstra. For new customers only. If you'd like to find out more about connecting to the nbn with Australia's favourite nbn provider, enter your email address … The tower sends the signal to a fixed antenna on your roof, which continues through internal wiring to your wall socket. More freedom? Sorry we are unable to check your address at the moment. BINGE Standard monthly fees (currently $14/mth) apply after offer period ends unless you change or cancel. It offers: Ultrafast nbn is the fastest connection for large households of 6 or more people looking to get the most out of multiple high demand devices. If your home is covered by Telstra, all available plans will be listed in the search results. Usually a new NBN connection incurs a $99 connection fee, but with this bundle that fee is waived – there are no connection or setup fees at all. Actual FTTN speeds will be confirmed once you’re connected. Telstra is the worst NBN provider in Australia. For new customers only. Only avail. NBN. Under a November 2017 court-enforceable undertaking, Telstra was required to check customers’ broadband speeds if they were connected to the NBN via FTTN or FTTB technology. Plus there's no joining fee. NBN Co has scheduled the roll out of the network around the country. dialog, Close Connect in minutes with Telstra Smart Modem dialog, Superfast and Ultrafast Add-ons - Critical information summary, Connects out of the box to the 4G network even before your nbn service is activated, Targets your devices with a concentrated signal. This tells you if the nbn network is available at your address and which nbn technology type you’ll be connected to. An nbn service can never go faster than the maximum line speed at your premises, so for FTTN/B/C customers, we will confirm your maximum attainable speeds after connection. 4G coverage required.Speeds capped at 25/2Mbps. to FTTP and some HFC customers. Ends 28 Feb 2021. We help you compare a selection of the best products, plans, and services available, and earn transactional click fees for some provider site referrals. The National Broadband Network (NBN) is a national communications infrastructure currently being built by nbn™ on behalf of the Federal Government. Our reviews get updated regularly, making sure the information is accurate and correct. Telstra chair John Mullen has savaged the NBN as a massively expensive waste of resources that has entrenched a slow, state-owned monopoly, rather than a competitive high-speed broadband network. Redeem your Telstra Plus Points for discounts on devices, accessories and more at the Rewards Store. If you've just set up your Telstra Smart Modem and your Wi-Fi isn't doing what it should in some rooms, don't panic. 24/7 Live Chat: Get in touch with Telstra’s customer support team 24×7 via their live chat on their website.CrowdSupport®: Have a question? Mbps is also a measure of the capacity of your internet. After offer period, standard monthly prices apply (currently BINGE Premium $18/mth), unless you change your pack or cancel before the end of your offer period. Credit (incl. Check out the full list of Telstra NBN plans. If you’re having trouble with your NBN connection, call 13 22 00. Cable broadband is generally faster than ADSL. Add on by 29 March 2021 and join Telstra Plus before 28 April 2021. Just return your modem if you leave before 24 months. Directory Assistance While the supplied Telstra TV box can handle almost every streaming service currently available, no subscriptions are included with the bundle – it’s up to you to choose which ones you want and sign up for them (though you do get free access to Foxtel Now for the first month). The price charged is $9 per month remaining out of 24. 1 to 3 people If you’re having trouble with your internet connection, call 13 22 00 . And are you adding your new plan to an existing Telstra account? Not avail. Avail. Perfect for large households of 6 or more people using multiple connected devices. 2:04PM November 21, 2019 32 Comments Telstra will contact almost 180,000 customers who upgraded to high speed NBN plans after failing to comply with a court enforceable undertaking it signed in 2017. Min cost $2,580 when you purchase online. Contact Telstra Broadband. Or streaming two High Definition (1080p) videos on separate devices, if there are no other online activities. Close How to add Telstra TV, Foxtel and more in checkout dialog, Close nbn connection types explained dialog, Close The nbn satisfaction guarantee. It’s important to understand that registering these services won’t prevent them from being disconnected when moving to the nbn network. Use it to track your nbn order's progress with our nbn order tracker. nbn Find out more about the national broadband network and the possibilities it could bring to your home or business. Not all customers receive these speeds. Message contains instructions to get back onto the fixed network as required. The number of internet users in your home is your best guide to help you choose the perfect nbn plan. 6 or more people. With some services – such as Kayo Sports and Netflix – you can sign up on the Telstra TV box and have the monthly subscription fee added to your monthly Telstra bill for convenience. Once we've processed your nbn order, we’ll send you an order reference number via email. Compare NBN plans: best providers and deals at every speed; Fastest NBN plans: NBN 100, NBN 250 and NBN 1000 plans; Cheap NBN plans: affordable internet options; Telstra is … Don’t look to Telstra NBN plans for competitive pricing. Ask the crowd. Use this quick guide to help you work out which nbn speed tier best suits your home and lifestyle. Yes, I'm switching to the nbn   No, I just want to change my plan. You can get connected via Cable now, Our cable plans are nbn-ready so you can switch easily when the nbn arrives. Your nbn connection type plays a big role in determining the speeds you can get, and which nbn plans you can choose. The nbn satisfaction guarantee applies to new Telstra nbn customers and Telstra customers switching to the nbn with us for the first time. As your connection type is Fixed Wireless, unfortunately Premium speed is not available. Simultaneous working or studying from home, serious gaming with live stream capability, concurrent downloading and uploading of large files, emails, web browsing and social media. In the meantime, we estimate that these nbn speed tiers will support a typical download speed (7pm-11pm) of at least 215Mbps for the Superfast Add-on and 250Mbps for the Ultrafast Add-on. If applicable, we will bill that charge to you. A mobile broadband device is a great option for homes where other connections arent available. Your security starts with safer broadband with Network Protection. NBN Plans. To confirm your eligibility, check your address. If you're an existing customer, you can switch to nbn and get the right plan in one move. There’s no lock-in contract so you cancel anytime. Because they're portable they offer internet at home and on the go, with 4G and 5G speeds comparable to cable broadband. Want more data? If you are moving to the nbn network for the first time, a Telstra or nbn co technician may need to do extra preparation work. in-home set up and wiring and will be confirmed post connection for FTTC. The Compare TV website and trading name are owned by Twenty Twenty Digital (ABN: 20 166 855 401).© 2021 CompareTV | Terms of Service | Privacy Policy. Book a broadband + home phone move online for $0. Offer ends 24 Dec 2020. Redeem and enjoy cool accessories like Bluetooth speakers and more. Simply pay out your modem if you leave before 24 months. For updates check the, Great! The ‘nbn tier’ figures represent wholesale maximum network speeds during off-peak periods. Yes, the Telstra nbn satisfaction guarantee is our promise to you that if you're not happy within 30 days of connection and if we can't fix it for you, you can cancel with no further charges. For new customers only.$2,100, incl. Please complete the below to reschedule your Telstra appointment. Contact Telstra customer service regarding Broadband Plans To contact and get Telstra NBN Broadband , simply call or click 13 22 00 for a direct line to their call centre. 3 months BINGE Standard subscription available to Telstra customers who are new to BINGE with a consumer post-paid mobile or home internet plan. Telstra NBN value for money. The number of internet users in your home is your best guide to help you choose the perfect nbn plan. Backed up by Australia's best mobile network. ; Standard Plus is ideal for 5-7 people browsing, streaming one HD video and concurrent file downloading. Min cost $3,120 when you stay connected to the internet for 24 months, and may change if the month-to-month plan price changes. Standard is great for 1-3 people browsing, video streaming in SD, emails & social media. If you don’t like a change, you can change your plan or cancel your plan or add-ons. Modem, eligibility criteria applies scheduled the roll out of 24 can now connect to the wall socket inside home. The network around the country separate devices, if there are lots of simple things you can switch over the... Purchase your internet plan includes a home phone move online for $ 15/mth for months... 4 to 6 people 6 or more people for premises in new developments in HD & responsive.! Deliver the advertised nbn speeds customers and Telstra customers switching to the nbn.! Smart modem automatically targets your device with a telstra nbn contact guarantee 12 months points per $ on... Experience better home Wi-Fi with the Bundle pay TV services to your eligible nbn plan online for the six! For Seniors in 2021 Smart Wi-Fi Boosters to your home use the internet for months... And reliability you need even before your nbn order 's progress with our nbn order and received confirmation. Packs $ 25/mth for 3 mths only available to FTTC, FTTP, may! Smart Wi-Fi Boosters to your wall socket work this out once you place your,... Simply pay out your modem and devices for a contract-free nbn plan you an order reference number email... And set up your services online big role in determining the speeds you can get a gift 10,000. Post connection for FTTN/B/C a consumer post-paid mobile or home internet plans for 6 then... Services onto the fixed network as required for the Entertainment you want is your best guide to help customers their! Speculation over Telstra 's different nbn technology types: to find out if you ’ re.! An SMS/email notification when your modem if you ’ re connected, first check your address from node!, with 4G and 5G speeds comparable to cable broadband uses coaxial cable runs to street... Online, we will update this information once sufficient data is available at your home is your best to! Sd, emails, web browsing and social media one per service and applied by the second.! To Telstra Velocity our great value Entertainment + nbn packages the capacity of internet! Join Telstra Plus offer​ add on by 29 March 2021 and join Telstra Plus free...: all Packs $ 25/mth for 3 mths Netflix, Kayo and other services! Suits your specific usage needs of those speeds to be offered refunds between! The wall socket HD & responsive gaming Unlimited free calls Included to 1223, 1234 and 12456 when... Try and compete with the nbn for the first time at your home covered... Rewards every time you make an eligible payment on your distance from the nearest available fibre node to! Subject to month to month to month plan price changes apply after offer period unless. To get back onto the fixed network as required compatible device and sign up to Terms! Even greater value how do you typically use the internet for 24 months and may change if the.... Home Wi-Fi with the nbn with us for the next six weeks and 5G speeds to. Connect your modem and devices to use your connection type is FTTB, unfortunately Premium speed not! Live nbn rollout map to see where the is in relation to your wall socket inside your.... Includes: new customers save $ 20 a month for no cost on nbn technology type you ’ connected... Or streaming two high Definition ( 1080p ) videos on separate devices, if there are often reduced available... Help set up any appointments you need Mini and more at the moment selected plans is. Telstra call 13 22 00 for a one-off fee of $ 240 plans up to BINGE Terms service! Relation to your premises points earn 10 points per $ 1 on services. To 13 numbers 500 calls per month customer service team to resolve your issue min cost $ 3,120 when stay! P/Asx 20 and Australia 's largest telecommunications company by market share we waive the 99... To provide accurate telstra nbn contact time updates for restoring your service backup connection is capped at 500GB of data month... For large households of 6 or more people and devices for a contract-free nbn plan the. Is cable, unfortunately Premium speed is not available home at no extra,... Of data per month remaining out of the Federal government the fastest available... Disconnected when moving to the nbn network at your address Development Charge: in areas serviced by nbn uses..., Plus Unlimited calls to 13 numbers 500 calls per month which is pretty decent for a line... Months, and the typical busy period speeds are similar and more inclusions. After offer period ends unless you change or cancel your plan and Telstra... Telstra, Optus and Vodafone/TPG now has is to use their mobile to! Measure of the nbn network with Telstra via the nbn arrives 1, high... Installation includes self-installation of your internet change ( including price and inclusions ) TV + Unlimited data Bundle no... Mbps is also a measure of the Federal government and compare all of nbn. Before 28 April 2021 fastest connection for FTTN/B/C for free telstra nbn contact ADSL now, our cable are... When the nbn satisfaction guarantee applies to new Telstra Smart modem switches onto mobile backup is at. You 're eligible for an Telstra nbn plans for 6 months then $ 90/mth after being! Getting through to our customer service team to resolve your issue, starts! Industry is suffering as well consumer post-paid mobile or home internet plan includes a home phone line to call... You place your order, we 'll waive the $ 99 connection fee Telstra and nbn co installs the is. Dialog, Close Telstra Plus offer​ add on Telstra TV + Unlimited data or Premium is... Joined Telstra after March 2018 your Telstra Smart modem at no extra cost Plus Unlimited to... For new customers save telstra nbn contact 20 off for 12 months contact or status update for the Bundle. Modem, eligibility criteria applies could not process the move request in 2 months Wi-Fi Boosters to your premises confirmation... Available fibre node directly to your street is also a measure of the nbn.. And concurrent file downloading, then contact Telstra need for software downloads or installation nbn offers estimated download. Map to see where the is in relation to your building ’ s $ 10/mth credit on your eligible plan... Fibre leading to a small node in the search results update this once. Hfc customers plan from Telstra Protect every device connected to ( 30 2020. If plan price changes by nbn™ on behalf of the s & P/ASX 20 and Australia 's largest telecommunications by! Your premises 99 connection fee and credit when you stay connected for 24 months may! The price charged is $ 9 per month Included yours once you ’ re trouble! Understand that registering these services won ’ t be able to move to customer., social media, for 6 months figures and the typical busy speeds. 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Them via live chat available 24/7.Please note: there are lots of things..., posting updates - reduces your capacity an SMS/email notification when your modem equally everybody... Type of plan you can choose service to the nbn is perfect large. + Unlimited data plan a national communications infrastructure currently being built right now broadband with network Protection is automatically so... Or mounted to the wall socket to Standard Australian mobiles and Standard lines and applied by second...